Sunday, July 13, 2025
HomeGovernment and PolicyIndiGo announces they will charge for every seat during web check in, Govt to...

IndiGo announces they will charge for every seat during web check in, Govt to review after outrage

Low-cost airlines had recently announced that web check-in will now be a paid service for all seats, which was earlier limited to preferential seats.

Low-cost airlines Indigo and Spicejet have recently announced that they will be charging the customers fees for web check-in for all the seats. Earlier, passengers used to pay the premium seats, like aisle, additional legroom and window seats.

Following the outrage on social media, the Ministry of Civil Aviation, on Monday tweeted clarification that it will review such fees to see if it falls within the unbundled pricing framework.


As per July 2015 circular of the Civil Aviation [pdf], states that tariff should include all relevant factors including cost of operation, service, reasonable profit and generally prevailing tariff.

DGCA circular, July 2015

The circular states that sometimes, the passengers do not require many of such services offered by the airline and hence, they should be unbundled to make the fares more affortable. Such services, among others, include preferential seating, meals and additional baggage charges.

Earlier, airlines used to charge anything between Rs. 200 to Rs. 800 for preferential seats, leaving seats like the middle ones free. However, now all these seats are chargeable at web check-in. The check-in at the airport, where seats would be assigned as per availability, is free.

Join OpIndia's official WhatsApp channel

  Support Us  

For likes of 'The Wire' who consider 'nationalism' a bad word, there is never paucity of funds. They have a well-oiled international ecosystem that keeps their business running. We need your support to fight them. Please contribute whatever you can afford

OpIndia Staff
OpIndia Staffhttps://www.opindia.com
Staff reporter at OpIndia

Related Articles

Trending now

‘Advisory, not mandatory’: Air India responds to FAA bulletin on fuel switch, says all directives complied with

Air India informed investigators that while it was in full compliance with all mandatory airworthiness directives and service bulletins for the aircraft, it had not conducted inspections suggested in the 2018 SAIB since they were advisory, and not mandatory.

Cuttoff at takeoff: Did a Boeing system malfunction doom Air India flight AI171? Read the critical role of engine fuel switches and what the...

The U.S. Federal Aviation Administration (FAA) has issued warnings in the past about certain Boeing models being vulnerable to what is known as “fuel lock” or inadvertent fuel cut-off issues, caused not by human error, but by faults in the machine.
- Advertisement -