Sunday, May 16, 2021
Home News Reports NHAI instructs officials to properly maintain highways, failing which toll would be halved

NHAI instructs officials to properly maintain highways, failing which toll would be halved

The National Highways Authority of India (NHAI) in a stern warning to its officials, has instructed them to ensure proper maintenance of toll roads across the country, failing which the toll charges levied would be halved.

This comes in the backdrop of a Madras High Court ruling which asked the NHAI to reduce its toll by 50% on the Madurai-Virudhunagar highway due to poor maintenance. The Madurai bench in its interim order stated that 100% toll can only be charged at the Kappalur toll plaza after the stretch is repaired and a report regarding the same is submitted to the court.

As per the Union road transport and highways secretary – Yudhvir Singh Malik, he has asked the NHAI to not challenge the High Court order, and take it in the right spirit. Further he claimed that they are proposing to establish a protocol to assess maintenance of roads, which will bring in accountability.

This order issued as a result, has asked for a preventive maintenance of roads to avoid incurring a reduction in toll charge.

As per an official, this effort of the NHAI strives to drive home the point with concessionaires and highway operators that, toll is paid by the people for good service, who then have the right to relief, owing to service deficiency.

Even though various stretches of Indian road network boast of a four lane highway network, many of them over the years have been marred by bad maintenance, even though commuters continued to pay premium toll charges.

The condition has been so pitiful in the sense that the Bihar government had slammed the NHAI in 2015 for a poor maintenance of its 2,560 KM roads in the state. The Bihar government also claimed that the NHAI had decided to allocate a mere Rs 68 crores for the maintenance and repair of National Highways in the state.

In 2015, the Supreme Court had come up with a landmark judgement in this regard by observing that, the NHAI and concessionaires cannot collect toll from commuters if the road was in a bad shape. The bench of Justice T S Thakur and Justice Kurian Joseph while hearing the case about a poorly maintained 26 KM stretch on Raipur – Durg stretch of NH-53, observed that the public cannot be made to suffer both bad roads and heft toll. It thus ordered the refund of Rs 11 crore in collected toll to the Central government, which had taken over the road from a private contractor.

Incidentally the troubles of the commuters aren’t limited to the bad condition of roads and also extend to toll operators.

As per a 2013 report, Delhi was at the third place when it came to the list of complaints against the toll users. One of the main culprits being the Delhi-Gurgaon expressway, which accounted for the majority of complaints. The complaints included overcrowding and a lack of proper infrastructure.

Incidentally, going by a DNA report, there are also checks and balances in this regard which are, being able to refuse toll payment, if you are stranded at a NHAI toll plaza for more than three minutes. Besides this you can also refuse toll payment if there are six vehicles or more ahead of you.

This issue though might be eliminated in the near future via a proper implementation of the FASTag technology. In this technology a device operating on Radio Frequency Identification (RFID) technology is fixed on the windscreens of a vehicle. Using this toll payments are automatically deducted from an account linked to it, while one passes through a toll plaza.

Such a fixture of FASTag has been made mandatory for all new four-wheelers post December 1st.

  Support Us  

Whether NDTV or 'The Wire', they never have to worry about funds. In name of saving democracy, they get money from various sources. We need your support to fight them. Please contribute whatever you can afford

Hemant Bijapurkar
Contributor at, Wish to write a great trilogy someday!

Related Articles

Trending now

Rakesh Tikait threatens to defeat BJP in Uttar Pradesh where assembly elections are slated for next year

The 'apolitical' farmer movement has been nothing but political from the beginning.

Far-left and Congress trolls display ignorance while targeting PM Modi, misinterpret data to claim Rupee weakening against Bangladeshi Taka

As the value of 1 Rupee is equal to 1.16 Bangladeshi Taka, trolls assumed Rupee is weak against Taka and targeted PM Modi

Farmers pelt stones, turn violent towards police to disrupt Haryana CM Manohar Lal Khattar’s event, DSP severely injured

The farmers who were protesting near the Ramayan Toll traveled 18 kilometers to ransack the event.

Assam: Six arrested for disrespecting national flag, accused caught using tricolour as table cloth for Eid feast

An image of Rejina Parvin Sultana, a resident of Assam's Tengnamari village, feasting lunch with her family on the occasion of Eid had gone viral on the internet.

No oxygen and ICU beds, hospitals discharging serious patients to avoid recording death: Covid-19 situation turns grim in Tamil Nadu

Journalist Sandhya Ravishankar alleged that Tamil Nadu govt is under-reporting the actual number of new Covid-19 cases and deaths.

Israel denies using international media to lure Hamas into a deadly trap, journalists working in the region do not believe it

International media had published the Israel military statement that ground forces were already in Gaza, which was retracted later

Recently Popular

Legendary Australian cricketer slams world media for ‘vulture’ journalism, says Incredible India deserves respect: Here is what he said

In a recent post, the former cricketer has expressed his overwhelming support for India and slammed international media for vulture journalism

How NDTV played with words to give impression that Kerala woman died due to Israel, deleted and reposted, but still did not mention Palestine

NDTV subtly peddled an agenda trying to paint Israel as the aggressors and Palestine as the victim after a Indian woman died in terror attacks

The Hindu quietly changes headline after columnist calls Tejasvi Surya a virus: Here are her previous problematic comments

The Hindu published an opinion-editorial by columnist Vaishna Roy on Friday where it called BJP MP Tejasvi Surya a virus.

Former pornstar Mia Khalifa falls for ‘toolkit’ again? Posts unedited tweet against Israel, later defends herself with bizarre explanation

Former porn-star Mia Khalifa accidentally revealed being part of an anti-Israel Twitter storm after she tweeted an unedited post

Charlie Hebdo cartoon mocking Hindu deities for Covid-19 crisis turns out to be fake? Here’s what we know

Some social media users pointed out the hypocrisy of these 'left-liberals', who were just a few months back attacking the same French magazine for publishing cartoons that were allegedly hurtful for Muslims.

Jerusalem conflict: The history of Al-Aqsa Mosque on Temple Mount and the holiest Jewish temple that preceded it

The Al-Aqsa Mosque and the Dome of the Rock was built on the same spot where the Second Temple of the Judaism was located
- Advertisement -


Connect with us